Shipping policy

Shipping Policy — GlowFest

Processing Time
Orders are processed within 1–3 business days.

Shipping Time

  • USA: 5–7 business days
  • International: 5–13 business days

Delivery may take slightly longer during high-demand periods (holidays, sales events).

Tracking
Every order ships with tracking. You'll get an email when your order is confirmed, shipped, and delivered.

Customs & Duties
International orders may be subject to customs fees or import duties, which are the customer's responsibility.

Incorrect Address
Please double-check your shipping address at checkout. We're not responsible for delays or lost orders due to an incorrect address.

Lost or Delayed Packages
If tracking shows no movement for 10+ business days, contact us at support@glowfest.com and we'll investigate.

Contact
Alim Bashirov LLC
7901 4th Street North, St. Petersburg, FL 33702, USA
support@glowfest.com